dakha7 Privacy Policy
Your personal information is completely safe at dakha7. This policy clearly explains what information we collect, how we use it, and how we keep it secure.
Last Updated: January 2026
Introduction and Scope
dakha7 (referred to hereinafter as "we", "us", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains what information we collect from you when you use our website dakha7.lat and related services, how that information is used, stored, and protected, and what rights you have.
By using dakha7's services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any term in this policy, please stop using our platform and contact our support team for any questions.
What Information We Collect
Different types of information may be collected depending on your relationship with dakha7. The details are outlined below:
2.1 Registration and Account Information
- Full name — to verify the account and confirm identity
- Date of birth — for age verification (solely to confirm 21+)
- Email address — for communication and account recovery
- Mobile number — for two-step verification and important notifications
- Address — as part of the required verification process
- Username and password (stored in encrypted form)
2.2 Financial Transaction Information
- Mobile banking number — the number linked to bKash, Nagad, or Rocket accounts
- Bank account information — applicable for bank transfers
- Transaction history — records of deposits and withdrawals
- Information on transaction dates, amounts, and methods
2.3 Technical Information Collected Automatically
- IP address — to confirm geographic location and for security purposes
- Browser type and version, operating system information
- Device type and screen resolution
- Cookie and session information — to improve the user experience
- Page visit information, time spent on the site, and navigation history
- Login and logout times and frequency
2.4 Gaming Activity Information
- List of games played and the duration of each session
- Bet amounts, winning records, and loss statistics
- History of bonus and promotion usage
- VIP level and rewards information
Purpose of Information Use
dakha7 uses your personal information only for specific and lawful purposes. We never collect or use your information unnecessarily.
3.1 Service Delivery and Operations
Your information is used to create and manage your account, verify age and identity, process financial transactions, and distribute rewards. Financial information is essential for processing deposits of a minimum of ৳500 and withdrawals of a minimum of ৳800 via bKash, Nagad, Rocket, or bank transfer through dakha7.
3.2 Security and Fraud Prevention
Technical information is used to detect suspicious activity, prevent the creation of multiple accounts, comply with anti-money laundering (AML) protocols, and ensure account security.
3.3 Customer Support
Relevant information is used to provide our 24/7 Bengali live chat support, resolve issues, and answer account-related questions.
3.4 Service Improvement
Anonymous analytical data is used to analyze the user experience and improve service quality, add new games and features, and identify and resolve technical issues on the site.
3.5 Responsible Gaming
Information is used to monitor gaming activity to identify the risk of excessive gaming and provide support when needed. This is an important part of dakha7's responsible gaming policy.
Cookie and Tracking Technology
The dakha7 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security verification, and ensure the platform operates correctly. Without these cookies, the site will not function properly.
4.2 Functional Cookies
These cookies are used to remember your preferred language and settings, store login history, and provide a personalized experience.
4.3 Analytical Cookies
Anonymous usage data is collected to understand which parts of the site are used most. This information helps improve service quality.
Information Sharing and Disclosure
dakha7 does not sell, rent, or share your personal information with third parties for commercial purposes. Only necessary information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Operational information may be shared with providers of essential services such as payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure management, and cybersecurity. These partners are also required to comply with strict privacy standards.
5.2 Legal Obligations
Information may be disclosed as required to comply with legal obligations in the case of court orders, legal investigations, or legitimate requests from regulatory authorities.
5.3 Fraud and Crime Prevention
Information may be provided to the relevant authorities if serious fraud, money laundering, or other criminal activity is suspected.
Data Security Measures
dakha7 follows the highest industry standards to keep your personal and financial information secure. Our security measures include:
- SSL Encryption: All data transfers are protected by 256-bit SSL/TLS encryption. You can confirm this by looking for the padlock icon in your browser's address bar.
- Password Hashing: Your password is never stored directly. It is kept in encrypted form using an advanced cryptographic hashing method.
- Two-Step Verification (2FA): OTP verification for logins and important transactions for additional security.
- Firewall and DDoS Protection: Robust cyber attack prevention measures at the server level.
- Access Control: Only authorized personnel can access the necessary information. All access is logged and monitored.
- Regular Security Audits: Regular security tests are conducted to identify potential vulnerabilities.
That said, no method on the internet is completely secure. We take the utmost precautions, but we also ask you to use a strong password and not share your account information with anyone.
Data Retention Period
dakha7 stores your information only for as long as necessary. Retention periods may vary depending on the type of information:
- Account Information: For as long as the account is active and for the legally required period after it is closed.
- Financial Transaction Records: Stored for a set period in accordance with financial regulations and legal requirements.
- Gaming Logs: For the period required for dispute resolution and auditing.
- Technical Logs: Stored for a limited period for security analysis and deleted regularly.
- Communication Records: Support-related conversations are stored for a reasonable period.
Once the set period has passed, or if you request deletion of your information, we will securely delete or anonymize your data — unless there is a legal obligation to retain it.
Your Rights
Every user registered with dakha7 has the following rights over their own information. Contact our support team to exercise these rights:
Right to Access Information
The right to view and receive a copy of the information we hold about you.
Right to Correct Information
The right to correct inaccurate or incomplete information stored in your account.
Right to Delete Information
The right to request deletion of your personal information in certain circumstances.
Right to Restrict Processing
The right to request that the processing of your information be restricted for specific reasons.
Right to Data Portability
The right to receive your information in a structured and commonly usable format.
Right to Object
The right to object to the processing of your information for specific purposes.
Protection of Minors
dakha7 is strictly committed to keeping minors away from gaming. Our platform is for those aged 21 or above only.
We do not knowingly collect any personal information from those under the age of 21. Age verification is mandatory during the registration process. If we learn that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
If you suspect that a minor is using our services, please notify our support team immediately.
Policy Changes and Updates
dakha7 may update this privacy policy from time to time. This policy may be revised due to changes in services, legal requirements, or security improvements.
If any important changes are made, we will send a notification to your registered email and clearly announce it on the site. Continuing to use dakha7 after the changes will be considered acceptance of the new policy.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We recommend reviewing this policy regularly.
Contact & Complaints
For any questions about this privacy policy, to exercise your data rights, or to submit a complaint, please contact us. Our support team is available 24/7 to assist you in Bengali.
24/7 instant support in Bengali — reach us via live chat from any page on the site
[email protected]
After receiving your request or complaint, our team will get back to you as soon as possible. dakha7 takes every privacy-related complaint seriously and is committed to resolving them.